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See How We Protect Our Buyers
Payment Holding
Insured Shipment
Verified Vendors
Payment Holding
We hold all payments made for purchases on our platform. This means that when you purchase a product, the funds are temporarily held and not immediately released to the seller. The payment will be released to the seller either 72 hours after the product has been delivered, or once you verify that the transaction has been completed satisfactorily.
Insured Shipments
We understand that unforeseen issues can arise during product shipment. Therefore, we strongly encourage all vendors to ship their products with insurance coverage. Insured shipments provide additional protection for both buyers and sellers in case of damages, losses, or other transit-related incidents.
Verified Vendors
To ensure the quality and reliability of our marketplace, all vendors on the TZ Thrilz website go through a rigorous verification process. We carefully assess the credentials, reputation, and track record of each vendor before granting them access to our platform. This verification process helps us maintain a trusted community of sellers, offering you peace of mind when making purchases.
Need Help?
Please Contact our Customer Support team support@thrilz.com.
or
Send us a message through our Contact Us page, and we will happily answer any questions you may have!